Measurements: Before buying this lot, please fill up the form with measurements table and attach it. The parameters will be used to produce your costume. You are responsible for provided measurements. Correct and Full measurements are very important (the tailor will not start to make your costume until we receive your full and precise measurements). All measurements must be NET size, please let the tapeline close your body. The tailor will leave enough space to comfort you.
Important: Please read description carefully and see pictures, because that is what will be included in your costume. Ask all questions before buying. Please do not assume an item is included with your lot if it is not listed in description or shown in pictures.
Production and shipping: The costume is made and shipped from Seoul, Korea, South with EMS service and tracking number. It will take 2 - 3 business days to check and confirm all measures. 6-10 business days for the costume to be produced and transferred to the warehouse Up to 10 business days for delivery. Free shipping to all locations. Address must be confirmed. Please note, that the package can be delayed at customs.
Shipping Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges
Return policy: All costumes are double checked for proper functionality and quality. First check is performed at the production factory and then it is checked at warehouse before shipping. All costumes sold are brand new and have no defects unless otherwise mentioned. We do not accept returns unless item is damaged during shipment. We must be notified about your damaged item within 48 hours from your delivery date or your return request will be refused. If your item arrives damaged or defective please notify us within 48 hours of your delivery date and send photos of the damage with the date stamp on it. You will then be E-mailed instructions on how to go about helping us file an insurance claim on your end. Please save original box and all packing materials. If you fail to follow our instructions on how to file an insurance claim your refund/return request will be refused. Please follow all instructions given. No return or refund if wrong measurements for production were provided. Customer is responsible for return shipment.
Payment Method: Paypal, Credit Card through Paypal. All information for costume production will be sent to the factory only after the payment is cleared.
Write Your Own Review
Items included. Please read the description of each product carefully to see what is included with each LED costume. Contact us by email or via web-chat if you require more information or clarification.
Production time and shipping. All costumes are made and shipped from our headquarter office in Seoul, South Korea; Brooklyn, USA or EU warehouse by tracked express post (EMS) or other expedited express shipping courier (UPS, DHL, FedEx). Please allow –
- -- 2-3 business days for your order to be processed and check all the body measurements;
- -- 6-10 business days for productions time;
- -- Up to 10 business days for delivery. We do not take any responsibility for unforeseen delays at the customs.
Free shipping WORLDWIDE. Import duties, taxes and any additional charges at the customs are not included in the item price and are buyer’s responsibility. We recommend contacting your local customs office to find out the full cost before placing an order. These charges will typically be collected by the delivery company/at the customs and are not the same as shipping charges.
Return policy. All of our products are checked twice for functionality and quality prior to dispatch. First check is performed at our LED Clothing Studio, followed by an additional check at the warehouse prior to dispatch. All costumes are sold brand new and have no defects unless stated otherwise. We do not accept returns unless the items have been damaged during the shipment. If your order has been damaged during the delivery, you must notify us within 48 hours of receiving the goods. Every claim must be accompanied by photos of the product and description of the damage. You will then receive instructions by email how to file an insurance claim. If you fail to follow the instructions, your request for a refund will be refused. No return/refund will be provided if you supply incorrect measurements.
Payment method. PayPal / Credit or Debit card through PayPal / Bank Wire transfer / Western Union